Shipping & Delivery Policies
Shipping & Delivery policies for photometro.ca Hardware items
Photo Metro Foto Source’s main shipping provider is Canada Post. Other providers possible, when requested are Canpar, Purolator or UPS at an extra fee which will be determined when requested.
Our in-stock product orders are shipped within 1 business day. Orders placed after 2PM EST, over a weekend or holiday are processed on the next business day.
If we need to special order or custom order an item, we will you contact via e-mail with an expected time of arrival within 24hours of ordering.
Canada: Regular Post shipping (3-5 business day) starts at $12.95. Free shipping on select items & orders over $1000. Expedited shipping is available for additional fee of $7.95.
International: We currently do not offer any International Shipping.
Signature Required Policy: By default, for our customers convenience, standard shipments do not require a signature. You will be provided tracking information if it is available from the shipping company. This will be provided to the email address you provide when completing your sale. All non-signature required shipments are the responsibility of the receiving party. If you prefer to have signature request, please contact us by email immediately after you place your order. Be sure to include the order# and ship to info in your email with your request. We will be happy to add a signature request to your shipment.
Shipping Delays – Any delay that is the result of the selected shipping company is not the responsibility of Photo Metro Foto Source. Please be aware that delays can and do happen.